After-sales
After-Sale Service
Before shipment
Hugong provides free training for customers. Customers can arrange 1-2 operators to our factory or showroom for a one week training as needed. The training course will last for approximately 7 days.
Alternatively, the customer can dispatch technical personnel to the Hugong factory and provide systematic training courses for machine operation, troubleshooting, maintenance, etc.
Hugong provides free services for customized products. Customized products can meet the diverse needs of different industries, factories, and customers. We provide free drawings and free trial runs, and customers can negotiate. We warmly welcome you to visit our factory and have face-to-face communication and consultation with our technical personnel.
defects liability period
Hugong provides a 2-year lifetime technical support warranty for the product and a 1-year warranty for the entire machine.
Technicians will conduct several days of debugging and trial operation on the product to ensure everything is functioning properly before shipment. If any problems arise during use, we can not only provide online support, but also dispatch technical personnel to the customer's location when needed.
Support
HUGONG provides you with 24/7 professional services, as well as diversified support plans and expert services to meet your needs from product use, routine maintenance to optimization and upgrading of the whole cycle, so that you can use HUGONG products in this process more efficient and economical!
HUGONG offer free training for customer
Find out what you need from the FAQ
To learn more about the product, please download the product brochure
Address:91, Zhongnan High-tech Yuandu Huizhi Industrial Park, Taixiang Street and Wenhua Road, Weifang Economic Development Zone, Shandong

